Shipping policy
At Timeless Beauty, we want your shopping experience to be smooth from checkout to doorstep. Here's everything you need to know about how we ship your orders.
Delivery Coverage
We currently deliver across Pakistan, including Faisalabad, Jaranawala, Jhang Road, Canal Road, Pansra, and surrounding areas. If your city isn't listed at checkout, please contact us to check availability.
Processing Time
Orders are processed within 1–2 business days after confirmation. You'll receive a call or message from our team to confirm your order before it's dispatched.
Delivery Time
- Faisalabad city: 1–2 business days
- Other cities in Punjab: 2–4 business days
- Rest of Pakistan: 3–6 business days
Delivery times may vary during sales, public holidays, or due to courier delays beyond our control.
Shipping Charges
Shipping charges (if any) are calculated at checkout based on your delivery location and order value. Any applicable delivery fee will be clearly shown before you complete your order.
Order Tracking
Once your order is dispatched, you'll receive tracking details via SMS/email (where available) so you can follow your parcel's journey.
Packaging
All orders are carefully packed in transparent, tamper-evident packaging so you can inspect your parcel before accepting delivery — for a hassle-free, transparent shopping experience.
Failed Delivery Attempts
If our courier is unable to reach you, they will attempt to contact you via phone. Please ensure the phone number provided at checkout is correct and reachable. Repeated failed attempts may result in the order being returned.